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Tools and resources for obtaining help
Help Online by AskAway Illinois
- Illinois
Librarians Online at AskAway are available live 24/7/365 to help you. Chicago State University librarians may be contacted to provide follow up assistance.
- Help in Person
- Throughout the building there are desks
staffed by trained librarians and others. These staff members
are especially skilled in helping in related specialties located
nearby. Help also can be obtained from the reference service
area located on the second , or main, floor near the entrance.
The reference desk is staffed
by skilled reference librarians.
- Service Desks
- Locations and telephone numbers of useful service desks is available here.
- Help by Telephone
- Call particular service desk telephones.
Reference librarians are available at 773-995-2235 during hours in
which the library is open. Campus users may dial 2235.
- Help via E-mail
- Submit questions to the reference staff via e-mail at reference@csu.edu.
- Help Topics
-
- Electronic
Reserves, Directions for Students
- Directions for student use of reserved course materials.
- Electronic
Reserves, Directions for Faculty
- Directions for faculty use of reserved course materials,
copyright clearance, Etc.
- University Resources
-
- Security Desk
- In the library near the south main entrance is a security
officer from the Chicago State Police
Telephone: 773-995-4526
- Information Technology Help Desk
- In Douglas Hall 122
Telephone: 773-995-3963
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Chicago
State University Library