Frequently Asked Questions

About Us


All currently affiliated CSU faculty, staff and students are eligible for CSU Interlibrary Loan services. We follow the guidelines by ALA, IL State Library, US Copyright Law and US Commission, and federal and state laws governing confidentiality of records.


No charge for placing a request for interlibrary loan services. No charge for faculty to borrow from other libraries. However, depending on the lending library policies, if charges do occur, students are responsible for their own cost. Every borrower is asked to fill out the MAXIMUM COST field on the Request Form. If the field is left blank, your request will not be processed. The Interlibrary Loan staff will try by all means to borrow with no charge.

Turnaround Time

Typically, interlibrary loan requests take 10—15 days. Materials that are difficult to locate or are borrowed from non-Illinois libraries will probably take longer to locate or receive. The time depends on the location of the lending library, the availability of the item, and the U.S. mail service. We strive to find the quickest method to fill your request. You will be notified by telephone or by email once the requested item becomes available.

Usually two to four weeks. Items are subject to the loan and renewal policies of the lending institutions. Materials must be returned by the due date listed on the wrapper/band unless renewal is authorized. Materials obtained through interlibrary loan MUST be returned to CSU Library, NOT the lending library. The interlibrary loan wrapper/band or any other enclosed cards/attachments may not be removed except by library staff. Failure to follow the above instruction may result in the loss of interlibrary loan privileges.

User Responsibilities

Any patron requesting interlibrary loan service must hold a valid CSU ID. Those with significantly overdue materials and/or accrued fines of $5.00 or more are suspended until these problems are resolved. It is the patron’s responsibility to be aware of loan period, renewals, and item care. Failure to return interlibrary loan items on time will result in fines and/or suspension of interlibrary loan privileges. If an item is lost or damaged, the patron is responsible for all overdue fines, including the cost of the item, any processing fee charged by the lending library, plus a $5.00 processing charged by CSU Library. When materials are lost or returned late, the borrowing privileges of both the patron and CSU Library are jeopardized.

Request through I-Share/CARLI

The I-Share Catalog is offered through CARLI, a consortium of 71 academic libraries in the state of Illinois. To place an interlibrary loan request, follow the steps below:

Request through OCLC

OCLC is an Online Computer Library Center. It is a nonprofit, membership, computer library service and research organization providing access to the world's information and reducing information costs. More than 57,000 libraries in 112 countries and territories around the world use OCLC services to locate, acquire, catalog, lend and preserve library materials.;done=referer;FSIP

Contact Information

Fax: (773) 821-2581; Email:; Phone: 773-995-2222; Mailing/Walk-in Address:
Chicago State University Library, ILL/Room 132, Chicago State University, 9501 South King Drive, Chicago, Illinois 60628