Structured Focus Group 20100122

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*Taking turns (No interrupting!), I will record each of your views here
*Taking turns (No interrupting!), I will record each of your views here
===== Questions and Views =====
===== Questions and Views =====
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#Probe: What services are missing or of very low quality?
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#Question: What services are missing or of low quality on the CSU Library Web Site?
##Person: Views
##Person: Views
##Person: Views
##Person: Views
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##Person: Views
##Person: Views
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##Person: Views
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#Probe: Can you find things quickly among the pages on the library site?
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#Question: Can you find things quickly among the pages on the library site?
##Person: Views
##Person: Views
##Person: Views
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##Person: Views
##Person: Views
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##Person: Views
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#Probe: What damages your confidence when you use the library site?
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#Question: What limits your confidence or ease when you use the library site?
##Person: Views
##Person: Views
##Person: Views
##Person: Views
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##Person: Views
##Person: Views
##Person: Views
##Person: Views
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#Probe: What part of the library web site is the most useful?
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#Question: What part of the library web site is the most useful?
##Person: Views
##Person: Views
##Person: Views
##Person: Views
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##Person: Views
##Person: Views
##Person: Views
##Person: Views
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#Probe: What part of the library web site is the least useful?
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#Question: What part of the library web site is the least useful?
##Person: Views
##Person: Views
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##Person: Views
##Person: Views
##Person: Views
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#Probe: Name a web site you would like ours to resemble.  
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#Question: Name a web site you would like ours to resemble or behave like.  
##Person: Views
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##Person: Views
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##Person: Views
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#Probe: What important question did I fail to ask (and why)?
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#Question: What important question did I fail to ask (and why) about the web site?
##Person: Views
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==== Probe questions for follow-up or to elicit more specific information ====
==== Probe questions for follow-up or to elicit more specific information ====
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#Question:  
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#Probe:  
##Discussion:
##Discussion:
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Revision as of 19:43, 19 January 2010

Contents

Rebuilding / Improving the library web site

The purpose is to improve the library web site

  • For students, so that time is saved and results are strong
  • For faculty, so that producing courses and lessons can be easier and richer
  • For all users, so that accurate information can be found and made available faster

About this meeting

This hour will have three phases, with recording and reporting here. This allows interested people to have access to the ideas and process.

Phases

I am interested in knowing the range of opinion you hold. I therefore hope that you will express your own views even when they are not in agreement with other speakers. This is not intended to be an exercise where you try to persuade others to your own point of view. You will be given a few minutes to think about the issue. Everyone in turn will have a chance to speak. You can always come back to this page to review. USERNAME=staff, PASSWORD=freefall

What needs to be fixed on or added to the library web site?

Take a minute to think about this then form two or three sentences. Each of you in turn will tell me. We are not arguing here; we are brainstorming.

  1. Person:
  2. Person:
  3. Person:
  4. Person:
  5. Person:
  6. Person:

Asking. Thinking. Discussing.

For each question here we will

  • Hear the question
  • Think about it for a few minutes and jot down your ideas if you wish
  • Taking turns (No interrupting!), I will record each of your views here
Questions and Views
  1. Question: What services are missing or of low quality on the CSU Library Web Site?
    1. Person: Views
    2. Person: Views
    3. Person: Views
    4. Person: Views
    5. Person: Views
    6. Person: Views
  2. Question: Can you find things quickly among the pages on the library site?
    1. Person: Views
    2. Person: Views
    3. Person: Views
    4. Person: Views
    5. Person: Views
    6. Person: Views
  3. Question: What limits your confidence or ease when you use the library site?
    1. Person: Views
    2. Person: Views
    3. Person: Views
    4. Person: Views
    5. Person: Views
    6. Person: Views
  4. Question: What part of the library web site is the most useful?
    1. Person: Views
    2. Person: Views
    3. Person: Views
    4. Person: Views
    5. Person: Views
    6. Person: Views
  5. Question: What part of the library web site is the least useful?
    1. Person: Views
    2. Person: Views
    3. Person: Views
    4. Person: Views
    5. Person: Views
    6. Person: Views
  6. Question: Name a web site you would like ours to resemble or behave like.
    1. Person: Views
    2. Person: Views
    3. Person: Views
    4. Person: Views
    5. Person: Views
    6. Person: Views
  7. Question: What important question did I fail to ask (and why) about the web site?
    1. Person: Views
    2. Person: Views
    3. Person: Views
    4. Person: Views
    5. Person: Views
    6. Person: Views

Probe questions for follow-up or to elicit more specific information

  1. Probe:
    1. Discussion:
  2. Probe:
    1. Discussion:
  3. Question:
    1. Discussion:
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